Cookies help us deliver our services. By using our services, you agree to our use of cookies.
 Help Centre

Help and Support

Visit the Help Centre to view information and guidance on using Portfolio Online

The answer to many common queries can be found in the Popular Topics section.

There are also sections with information on the following:

If you have a suggestion for improvement, post it on the suggestions page.

If you need support you can email us directly on, or use help icon in the bottom right corner of each page to send us a message.

We aim to respond to support requests within one business day, over 65% of e-mails are responded to within 1 hour.

Alternatively you can call us on 0800 987 1008 if you would prefer to speak to someone.

The help desk is available Mon-Fri 09:00 to 17:00.